Customer Service Executive

Ghezep Logistics Pvt Ltd is looking for a Customer Service Executive to join its team in Sinhagad Road, Pune. The pay goes up to ₹18,000/month. There are 2 open positions.

Employer’s description

Job Responsibilities: Customer Calls & Whatsapp Handling Shipment Tracking & Updates Customer Complaint Resolution Courier Partner Coordination Pending Shipment Follow-Up Domestic & International Shipment Support. 1 - 2 Years Experience Compulsory. | Skills Needed : Email, Computer | Advanced Excel, MS Power Point, MS Word, Manage Operations, Quotation Management, Handling Invoices

Day-to-day work

In this role, you will:

• Build long-term relationships with existing clients
• Prepare quotations and close deals with decision makers
• Explain products and offers clearly and handle objections
• You will record visits, calls and orders in the CRM or daily report.
• You'll identify and approach new customers in the assigned territory.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Advanced Excel, Computer, Email, Handling Invoices, Manage Operations, Ms Power Point, Ms Word and Quotation Management
• Basic English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Email, Computer
• Advanced Excel, MS Power Point, MS Word, Manage Operations, Quotation Management, Handling Invoices

Compensation

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Position details

• Location: Sinhagad Road, Pune, Maharashtra
• Vacancies: 2
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Shift: 10:00 am - 7:00pm | Monday to Saturday
• Work mode: Work from office

Ready to start? Upload your resume and apply to Ghezep Logistics Pvt Ltd today.