Service Assistant

Join Gill electricals as a Service Assistant in Preet Nagar, Ludhiana. The pay goes up to ₹15,000/month. Freshers can apply.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Verbal communication, CRM tools, Complaint handling, Typing speed
• Good English
• Freshers can apply
• Someone patient and customer-first

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

Job at a glance

• Location: Preet Nagar, Ludhiana, Punjab
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work type: On-site
• Job type: Full time

Ready to start? Upload your resume and apply to Gill electricals today.