Telecalling Executive

Join Gimbooks as a Telecalling Executive in Shankar Nagar, Raipur. There are 5 open positions. No experience? You can still apply. Salary is up to ₹20,000/month.

Employer’s description

*Initiate Outbound Calls To Leads Provided By The Company.*Introduce And Explain The Features Of Our Billing Application Software.*Acquire A Comprehensive Understanding Of The Billing Application Software To Userbase.*Clearly Communicate The Benefits And Functionalities To Potential Clients.*Conduct Follow-Up Calls To Nurture Leads. Languages : Malayalam, Tamil, Telugu, Kannada, Hindi, English

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of English, Hindi, Kannada, Malayalam, Tamil and Telugu
• Good English
• Freshers can apply
• Languages: Malayalam, Tamil, Telugu, Kannada, Hindi, English
• A polite, patient attitude

Pay and perks

The salary for this role is ₹8,000 – ₹20,000 per month.

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.

Job details

• Work location: Shankar Nagar, Raipur, Chhattisgarh
• Openings: 5
• Interview: 11:00 AM - 1:00 PM | Monday to Saturday
• Shift: 9:45 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Gimbooks.