Customer Relationship Executive (Cr...

Giridhar Placement & Services is hiring a Customer Relationship Executive (Cr... in lal bagh, Bengaluru. The pay goes up to ₹25,000/month.

Note from the employer

Customer Relationship Executive (Cre). Communicate With Customers Through Phone, Email, Chat, Or In Person.. Address Customer Inquiries, Complaints, And Requests Promptly. Develop And Maintain Long-Term Relationships With Existing Customers.. Understand Customer Needs And Provide Appropriate Solutions. Resolve Customer Issues Efficiently And Ensure. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Compensation

The salary for this role is ₹20,000 – ₹25,000 per month.

Requirements

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are calm under pressure and patient

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.

Job details

• Location: lal bagh, Bengaluru, Karnataka
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10 AM - 7 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Giridhar Placement & Services reviews applications regularly.