Customer Relationship Executive (Cr...

Giridhar Placement & Services is hiring a Customer Relationship Executive (Cr... in Naraina, Delhi. You can earn up to ₹20,000/month.

Employer’s description

Build And Maintain Strong Relationship With Existing And Potential Customer. Respond To Customer Inquiries Through Phone, Email In Person In A Timely And Professional Manner. Resolve Customer Complaints And Issues By Providing Effective Solutions And Ensuring Customer Satisfaction. Maintain Accurate Customer Records And Update Information. More Than 2 Years Experience Compulsory. | Languages : English

What we are looking for

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with English
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English
• You are patient and calm under pressure

Roles and responsibilities

As a Customer Relationship Executive (Cr..., your work will include:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Salary

Compensation: ₹16,000 – ₹20,000 per month.

Job at a glance

• Job location: Naraina, Delhi, Delhi
• Timings: 10 AM - 7 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Giridhar Placement & Services. It takes less than a minute.