Customer Relationship Executive (Cr...

Join Giridhar Placement & Services as a Customer Relationship Executive (Cr... in Sector 88 - Noida, Delhi. Salary is up to ₹30,000/month.

In the employer’s words

Customer Relationship Executive (Cre). Communicate With Customers Through Phone, Email, Chat, Or In Person. Address Customer Inquiries, Complaints, And Requests Promptly. Develop And Maintain Long-Term Relationships With Existing Customers. Understand Customer Needs And Provide Appropriate Solutions. Resolve Customer Issues Efficiently And Ensure. More Than 2 Years Experience Compulsory. | Languages : English

Compensation

You will be paid ₹20,000 – ₹30,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English
• You are polite and customer-first

Job details

• Work location: Sector 88 - Noida, Delhi, Delhi
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Working hours: 10 AM - 7 PM | Monday to Saturday

Apply today and take the next step in your career with Giridhar Placement & Services.