Customer Relationship Executive (Cr...

A new Customer Relationship Executive (Cr... role is open at Giridhar Placement & Services, Lawrance Road, Delhi. Salary is up to ₹22,000/month.

Employer’s description

Customer Relationship Executive (Cre). Communicate With Customers Through Phone, Email, Chat, Or In Person. Address Customer Inquiries, Complaints, And Requests Promptly. Develop And Maintain Long-Term Relationships With Existing Customers. Understand Customer Needs And Provide Appropriate Solutions. Resolve Customer Issues Efficiently And Ensure. More Than 2 Years Experience Compulsory. | Languages : English

Salary and benefits

The salary for this role is ₹18,000 – ₹22,000 per month.

Your responsibilities

Here is what a typical day looks like:

• You'll resolve queries and complaints with patience and accuracy.
• You'll log every interaction and its outcome in the support system.
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: English
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English

Position details

• Location: Lawrance Road, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1
• Employment type: Full time
• Working hours: 10 AM - 6:30 PM | Monday to Saturday

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