Customer Relationship Executive (Cr...

Start your next role as a Customer Relationship Executive (Cr... with Giridhar Placement & Services in South Extension II, Delhi. The pay goes up to ₹35,000/month.

In the employer’s words

Build And Maintain Strong, Long-Term Relationships With Customers. Communicate With Customers Through Phone Calls, Emails, Whatsapp, And In-Person Interactions. Understand Customer Needs, Requirements, And Concerns And Provide Appropriate Solutions. Handle Customer Inquiries, Complaints, Feedback, And Service Requests Professionally. More Than 2 Years Experience Compulsory. | Languages : English

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English
• A customer-first, patient attitude

Compensation

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

Job at a glance

• Location: South Extension II, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 1
• Timings: 11 AM - 7:30 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Giridhar Placement & Services.