Customer Relationship Executive (Cr...

Join Giridhar Placement & Services as a Customer Relationship Executive (Cr... in Greater Kailash II, Delhi. You can earn up to ₹30,000/month.

In the employer’s words

Communicate With Customers Through Phone Calls, Emails, Whatsapp, And In-Person Interactions. Understand Customer Requirements And Provide Appropriate Products, Services, Or Solutions. Handle Customer Queries, Complaints, And Requests Professionally And Promptly. Maintain Regular Follow-Ups With Existing Customers To Ensure Customer Satisfaction. More Than 2 Years Experience Compulsory. | Languages : English

What the job involves

• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English

Salary

You will be paid ₹25,000 – ₹30,000 per month.

Job at a glance

• Job location: Greater Kailash II, Delhi, Delhi
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Giridhar Placement & Services reviews applications regularly.