Customer Relationship Executive (Cr...

Start your next role as a Customer Relationship Executive (Cr... with Giridhar Placement & Services in Sector 5 - Faridabad, Delhi. You can earn up to ₹25,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Existing And Potential Customers. Respond To Customer Inquiries Through Phone, Email, Chat, Or In Person In A Timely And Professional Manner. Resolve Customer Complaints And Issues By Providing Effective Solution And Ensuring Customer Satisfaction. Maintain Accurate Customer Record & Update Information. More Than 2 Years Experience Compulsory. | Languages : English

Salary and benefits

Compensation: ₹20,000 – ₹25,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

What we are looking for

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English
• You are customer-first and patient

Job at a glance

• Job location: Sector 5 - Faridabad, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9 AM - 5:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 1
• Job type: Full time

Apply today and take the next step in your career with Giridhar Placement & Services.