Customer Relationship Executive (Cr...

Giridhar Placement & Services has an opening for a Customer Relationship Executive (Cr... based in Naraina, Delhi. The pay goes up to ₹30,000/month.

Employer’s description

Communicate With Customers Through Phone, Email, Chat, Or In Person. Address Customer Inquiries, Complaints, And Requests Promptly. Develop And Maintain Long-Term Relationships With Existing Customers. Understand Customer Needs And Provide Appropriate Solutions. Resolve Customer Issues Efficiently And Ensure Customer Satisfaction. More Than 2 Years Experience Compulsory. | Languages : English

What the job involves

• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English
• You are polite and customer-first

Salary

You will be paid ₹20,000 – ₹30,000 per month.

Job details

• Work location: Naraina, Delhi, Delhi
• Work mode: Office-based
• Shift: 10:30 AM - 7 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Giridhar Placement & Services reviews applications regularly.