Customer Relationship Executive (Cr...

A new Customer Relationship Executive (Cr... role is open at Giridhar Placement & Services, Lawrance Road, Delhi. Salary is up to ₹20,000/month.

Note from the employer

Customer Relationship Executive (Cre). Communicate With Customers Through Phone, Email, Chat, Or In Person. Address Customer Inquiries, Complaints, And Requests Promptly. Develop And Maintain Long-Term Relationships With Existing Customers. Understand Customer Needs And Provide Appropriate Solutions. Resolve Customer Issues Efficiently And Ensure. More Than 2 Years Experience Compulsory. | Languages : English

Requirements

• At least 2 years of relevant experience
• Education: 12th Pass
• Comfortable with English
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• You'll escalate complex cases to the right team within the SLA.

Pay and perks

The salary for this role is ₹16,000 – ₹20,000 per month.

Job at a glance

• Job location: Lawrance Road, Delhi, Delhi
• Shift: 10 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Giridhar Placement & Services reviews applications regularly.