Customer Relationship Executive (Cr...

Giridhar Placement & Services is looking for a Customer Relationship Executive (Cr... to join its team in Naraina, Delhi. Salary is up to ₹25,000/month.

Employer’s description

Communicate With Customers Through Phone Calls, Emails, Chat, Or Face-To-Face Meetings. Address Customer Inquiries, Complaints, And Service Requests Promptly. Develop And Maintain Long-Term Relationships With Existing Customers. Understand Customer Needs And Provide Suitable Solutions. Resolve Customer Issues Efficiently And Escalate Complex Cases. More Than 2 Years Experience Compulsory. | Languages : English

Eligibility

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English
• Someone customer-first and calm under pressure

Key responsibilities

As a Customer Relationship Executive (Cr..., your work will include:

• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.

Salary and benefits

The salary for this role is ₹22,000 – ₹25,000 per month.

Position details

• Work location: Naraina, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Timings: 9:30 AM - 6 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Giridhar Placement & Services.