Customer Relationship Executive (Cr...

Join Giridhar Placement & Services as a Customer Relationship Executive (Cr... in Mundka, Delhi. You can earn up to ₹20,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Existing Customers. Communicate With Customers Through Phone Calls, Emails, And Face-To-Face Interactions. Ensure A Positive Customer Experience. Respond To Customer Questions And Concerns Promptly. Resolve Complaints Professionally And Efficiently. Escalate Complex Issues To The Appropriate Department. More Than 2 Years Experience Compulsory. | Languages : English

Compensation

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

Candidate profile

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English
• You are customer-first and calm under pressure

Day-to-day work

As a Customer Relationship Executive (Cr..., your work will include:

• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.

Quick facts

• Location: Mundka, Delhi, Delhi
• Work type: Office-based
• Openings: 1
• Job type: Full time
• Shift: 10 AM - 7 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Giridhar Placement & Services.