Customer Relationship Executive (Cr...

Giridhar Placement & Services is hiring a Customer Relationship Executive (Cr... in Subzi Mandi, Azad Market, Delhi. You can earn up to ₹22,000/month.

Note from the employer

Communicate With Customers Through Phone Calls, Emails, Chat, Or Face-To-Face Meetings. Address Customer Inquiries, Complaints, And Service Requests Promptly. Develop And Maintain Long-Term Relationships With Existing Customers. Understand Customer Needs And Provide Suitable Solutions. Follow Up On Pending Requests And Ensure Timely Delivery. More Than 2 Years Experience Compulsory. | Languages : English

Key responsibilities

• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English
• Someone polite and customer-first

Pay and perks

You will be paid ₹18,000 – ₹22,000 per month.

Quick facts

• Job location: Subzi Mandi, Azad Market, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Openings: 1
• Timings: 10 AM - 7 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Giridhar Placement & Services reviews applications regularly.