Customer Relationship Executive (Cr...

Giridhar Placement & Services wants to bring on a Customer Relationship Executive (Cr... for its Sitapura, Jaipur team. The pay goes up to ₹25,000/month.

Note from the employer

Customer Relationship Executive (Cre). Build Long-Term Relationships With Existing Clients. Follow Up With Customers To Ensure Satisfaction. Handle Customer Complaints And Resolve Issues Efficiently. Maintain Customer Records And Interaction History. Collect Customer Feedback To Improve Services. More Than 2 Years Experience Compulsory. | Languages : English

Salary

Compensation: ₹20,000 – ₹25,000 per month.

Requirements

• 2+ years of experience in a similar role
• Education: 12th Pass
• Skills: English
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English

Key responsibilities

• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job details

• Job location: Sitapura, Jaipur, Rajasthan
• Openings: 1
• Working hours: 10 AM - 7 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Giridhar Placement & Services today.