Customer Relationship Executive (Cr...

Giridhar Placement & Services is hiring a Customer Relationship Executive (Cr... in Bhowanipur, Kolkata. Salary is up to ₹20,000/month.

Note from the employer

Build And Maintain Strong Relationships With Existing And New Customers. Understand Customer Needs And Provide Suitable Solutions. Ensure A Positive Customer Experience. Handle Customer Queries, Complaints, And Feedback Through Phone Calls, Emails, Or Face-To-Face Interactions.Resolve Customer Issues Promptly And Professionally. Followups. More Than 2 Years Experience Compulsory. | Languages : Hindi, Bengali

Salary

Compensation: ₹15,000 – ₹20,000 per month.

Day-to-day work

• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Candidate profile

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Bengali and Hindi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, Bengali
• You are customer-first and calm under pressure

Quick facts

• Job location: Bhowanipur, Kolkata, West Bengal
• Timings: 10 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Giridhar Placement & Services.