Customer Relationship Executive (Cr...

Looking for a Customer Relationship Executive (Cr... role in Prabhat Road, Pune? Giridhar Placement & Services is hiring now. You can earn up to ₹20,000/month.

Note from the employer

Build Long-Term Relationships With Clients. Maintain Regular Follow-Ups To Ensure Customer Satisfaction. Understand Customer Needs And Preferences. Address And Resolve Customer Issues Efficiently. Escalate Complex Problems To Higher Management When Necessary. Ensure Timely Closure Of Complaints. Promote New Offerings To Existing Customers. More Than 2 Years Experience Compulsory. | Languages : English

Requirements

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English
• A customer-first, patient attitude

Pay and perks

You will be paid ₹16,000 – ₹20,000 per month.

Your responsibilities

• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Prabhat Road, Pune, Maharashtra
• Work mode: Office-based
• Vacancies: 1
• Shift: 10 AM - 7 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Giridhar Placement & Services.