Customer Relationship Management (C...

Giridhar Placement & Services has an opening for a Customer Relationship Management (C... based in Mahapura, Jaipur. You can earn up to ₹50,000/month.

Note from the employer

Build And Maintain Strong Relationships With Existing And Potential Customer. Respond To Customer Inquiries Through Phone, Email, Chat, Or In Person In A Timely And Professional Manner. Resolve Customer Complaint And Issues By Providing Effective Solutions And Ensuring Customer Satisfaction. Maintain Accurate Customer Records And Update Information. More Than 2 Years Experience Compulsory. | Languages : English

Day-to-day work

As a Customer Relationship Management (C..., your work will include:

• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Eligibility

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: English
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English
• You are calm under pressure and patient

What you get

Salary: ₹30,000 – ₹50,000 per month, based on skills and experience.

Job details

• Location: Mahapura, Jaipur, Rajasthan
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Timings: 10 AM - 7 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based

Ready to start? Upload your resume and apply to Giridhar Placement & Services today.