Bpo Hiring Chat Support Agents

GJC Lifelong is looking for a Bpo Hiring Chat Support Agents to join its team in Sector 20 - Gurgaon, Delhi. Salary is up to ₹20,000/month. There are 30 open positions.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

What you get

You will be paid ₹15,000 – ₹20,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Active listening, Hindi and English and Complaint handling
• Good English
• Freshers can apply

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Position details

• Location: Sector 20 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Apply today and take the next step in your career with GJC Lifelong.