Recovery Executive

Gjc Shri is hiring a Recovery Executive in Sector 24 - Gurgaon, Delhi. You can earn up to ₹23,000/month. There are 10 open positions.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone customer-first and patient

Compensation

Compensation: ₹15,000 – ₹23,000 per month.

What you will do

As a Recovery Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.

Quick facts

• Work location: Sector 24 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time

Ready to start? Upload your resume and apply to Gjc Shri today.