Field Collection Executive

GK Associates wants to bring on a Field Collection Executive for its Race Course road, Coimbatore team. The pay goes up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Pay and perks

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Complaint handling, CRM tools, Hindi and English, Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and patient

Your responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Race Course road, Coimbatore, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with GK Associates.