Tele Caller

A new Tele Caller role is open at Gk Travles, Vaishali Nagar, Jaipur. There are 2 open positions. Salary is up to ₹25,000/month.

Employer’s description

Tele Calling Customer Satisfaction Approach For Good Rating On Site. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Hindi, English

Salary

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound and Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Hindi, English
• A calm under pressure, patient attitude

Roles and responsibilities

Your main tasks will be to:

• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy.

Position details

• Job location: Vaishali Nagar, Jaipur, Rajasthan
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Gk Travles reviews applications regularly.