Telecaller

Looking for a Telecaller role in Dhanbad? Glaxo Medical Engineering Service is hiring now. The team is filling 5 vacancies. Salary is up to ₹12,000/month.

Note from the employer

Telecalling Cum Sale Executive.

What you will do

In this role, you will:

• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, Active listening, Typing speed, CRM tools
• Basic English
• Freshers can apply
• A customer-first, polite attitude

Salary and benefits

Compensation: ₹5,000 – ₹12,000 per month.

Position details

• Work location: Dhanbad, Jharkhand
• Work mode: Office-based
• Job type: Full time
• Openings: 5
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Glaxo Medical Engineering Service reviews applications regularly.