Team Leader

Glife Insurance Marketing Private Limited is hiring a Team Leader in Raja Garden, Delhi. Salary is up to ₹20,000/month. There are 2 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Complaint handling, CRM tools, Verbal communication and Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and customer-first

What you get

Compensation: ₹15,000 – ₹20,000 per month.

Job details

• Work location: Raja Garden, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2

Apply today and take the next step in your career with Glife Insurance Marketing Private Limited.