Senior Telecaller

Global Builders & Developers is hiring a Senior Telecaller in Kanpur Road, Lucknow. There are 2 open positions. Freshers can apply. Salary is up to ₹26,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Hindi

Pay and perks

You will be paid ₹12,000 – ₹26,000 per month.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Who can apply

• Freshers are welcome to apply
• Education: Tenth Pass
• Skills: Hindi
• Basic English
• Freshers can apply
• Languages: Hindi
• A polite, patient attitude

Position details

• Location: Kanpur Road, Lucknow, Uttar Pradesh
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Global Builders & Developers today.