Telecalling Executive

GLOBAL CLINIC - Charbagh, Lalkuan, Lucknow is looking for a Telecalling Executive to join its team in Lalkuan, Lucknow. Salary is up to ₹11,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Salary: ₹10,000 – ₹11,000 per month, based on skills and experience.

What we are looking for

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: Active listening, CRM tools, Verbal communication, Complaint handling
• Basic English
• Freshers can apply
• A customer-first, patient attitude

What you will do

• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Lalkuan, Lucknow, Uttar Pradesh
• Job type: Full time
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with GLOBAL CLINIC - Charbagh, Lalkuan, Lucknow.