Telecaller

Global Degrees is looking for a Telecaller to join its team in Koramangala, Bengaluru. The team is filling 3 vacancies. No experience? You can still apply. The pay goes up to ₹20,000/month.

Employer’s description

Make Calls To Students And Parents Using The Data Provided By The Company.Explain The Benefits Of Studying Abroad And The Services We Offer.Answer Basic Queries About Courses, Countries, Universities, And Procedures. Good Communication Skills In English, Hindi, And Kannada. Type : Inbound, Outbound | Languages : Kannada, Hindi, English

What we are looking for

• Ideal for freshers starting their career
• Graduate or equivalent
• Good knowledge of English, Hindi, Inbound, Kannada and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Kannada, Hindi, English
• Someone polite and calm under pressure

Key responsibilities

• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

Job details

• Job location: Koramangala, Bengaluru, Karnataka
• Work mode: Office-based
• Timings: 10 AM - 6:30 PM | Monday to Saturday
• Vacancies: 3
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Global Degrees.