Business Operations Associate

Start your next role as a Business Operations Associate with Global Direct in Lower Parel West, Mumbai. No experience? You can still apply. There are 3 open positions. The pay goes up to ₹25,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Sales | Marketing | Languages : Gujarati, Marathi, Hindi, English

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with English, Gujarati, Hindi, Marathi, Marketing, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: Gujarati, Marathi, Hindi, English
• A customer-first, polite attitude

What the job involves

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.

Compensation

You will be paid ₹20,000 – ₹25,000 per month.

Job details

• Location: Lower Parel West, Mumbai, Maharashtra
• Job type: Full time
• Timings: 9:00 AM - 6:00 PM
• Interview timings: 11:00 AM - 1:00 PM
• Openings: 3
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Global Direct.