Field Collection Executive

Global E-Village Services India Limited wants to bring on a Field Collection Executive for its Vasundhara - Ghaziabad, Delhi team. You can earn up to ₹20,000/month. There are 30 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Comfortable with Typing speed, Hindi and English, Complaint handling, Verbal communication
• Male Only
• Basic English
• Freshers can apply
• Someone patient and customer-first

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

Quick facts

• Location: Vasundhara - Ghaziabad, Delhi, Delhi
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 30

Apply today and take the next step in your career with Global E-Village Services India Limited.