Education Counsellor - Team Leader

Global Gold Foundation Private Limited is looking for an Education Counsellor - Team Leader to join its team in Mogappair West, Chennai. Salary is up to ₹30,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Marketing | Languages : Tamil, English

Eligibility

• At least 2 years of relevant experience
• Graduate or equivalent
• Skills: English, Marketing, Tamil
• Good English
• More Than 2 Years Experience Compulsory.
• Marketing
• Languages: Tamil, English
• A patient, customer-first attitude

What the job involves

As an Education Counsellor - Team Leader, your work will include:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Job details

• Location: Mogappair West, Chennai, Tamil Nadu
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Global Gold Foundation Private Limited.