Team Leader,Tellecaler

Global Refinement Solution is looking for a Team Leader,Tellecaler to join its team in Mohali. The team is filling 10 vacancies. Freshers can apply. Salary is up to ₹20,000/month.

In the employer’s words

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type : Inbound, Outbound | Languages : Hindi, English

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Day-to-day work

• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Hindi, English
• You are polite and patient

Position details

• Work location: Mohali, Punjab
• Work type: Office-based
• Employment type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 10

Interested? Apply now on BetterJobs with your resume — Global Refinement Solution reviews applications regularly.