Operation Manager

A new Operation Manager role is open at Global Security Services, Katargam, Surat. You can earn up to ₹30,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Skills Needed : Computer

Your responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Computer
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Computer
• You are customer-first and patient

Salary

You will be paid ₹20,000 – ₹30,000 per month.

Job details

• Job location: Katargam, Surat, Gujarat
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time
• Working hours: 9:00 AM - 07:00 PM | Monday to Saturday

Apply today and take the next step in your career with Global Security Services.