Customer Relationship Manager Custo...

Looking for a Customer Relationship Manager Custo... role in Sector 28 - Gurgaon, Delhi? Global Solution is hiring now. You can earn up to ₹28,000/month. Great for first-time job seekers. There are 30 open positions.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Languages : Malayalam, Tamil, Telugu, Gujarati, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Compensation

You will be paid ₹20,000 – ₹28,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Malayalam, Tamil, Telugu, Gujarati, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• A calm under pressure, patient attitude

Position details

• Job location: Sector 28 - Gurgaon, Delhi, Delhi
• Work mode: Office-based
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

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