Telecaller

Global Visa Immigration wants to bring on a Telecaller for its Aggar Nagar, Ludhiana team. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Hindi and English, Typing speed, Active listening, CRM tools
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

Job details

• Location: Aggar Nagar, Ludhiana, Punjab
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Global Visa Immigration reviews applications regularly.