Telecaller

GMR It Solutions is hiring a Telecaller in Mettuguda, Hyderabad. Great for first-time job seekers. There are 15 open positions. Salary is up to ₹25,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

Salary: ₹10,000 – ₹25,000 per month, based on skills and experience.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: CRM tools, Complaint handling, Typing speed, Hindi and English
• Female Only
• Basic English
• Freshers can apply
• Someone polite and customer-first

Key responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Quick facts

• Location: Mettuguda, Hyderabad, Telangana
• Work type: Office-based
• Vacancies: 15
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with GMR It Solutions.