Telecaller

Gms Developers has an opening for a Telecaller based in Nagole, Hyderabad. The pay goes up to ₹15,000/month. The team is filling 5 vacancies.

Employer’s description

Initiating Outbound Calls Or Handling Inbound Inquiries To Promote Products/Services, Generate Leads, And Achieve Sales Targets. Key Responsibilities Include Maintaining Customer Databases, Addressing Queries, And Providing Product Information. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic, Inbound | Languages : Telugu, English, Hindi

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Sales, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic, Inbound
• Languages: Telugu, English, Hindi
• You are customer-first and polite

Pay and perks

You will be paid ₹10,000 – ₹15,000 per month.

Position details

• Job location: Nagole, Hyderabad, Telangana
• Openings: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Gms Developers.