Customer Support Executive

Looking for a Customer Support Executive role in Whitefield, Bengaluru? Gms Services is hiring now. 30 candidates will be hired for this role. The pay goes up to ₹23,000/month.

Employer’s description

Handle Customer Queries Via Voice/Chat, Provide Accurate Information And Effective Solutions, Resolve Complaints Professionally, Maintain Customer Records, And Follow Process Guidelines And Quality Standards. Candidates Must Communicate Confidently In English/Hindi And Regional Languages, While Ensuring A Positive Customer Experience And Meeting. Languages : Punjabi, Gujarati, Bengali, Marathi, Malayalam, Tamil, Telugu, Kannada, Hindi, English

Key responsibilities

• Build long-term relationships with existing clients
• You will prepare quotations and close deals with decision makers.
• You'll record visits, calls and orders in the CRM or daily report.
• Share market and competitor feedback with the team
• Explain products and offers clearly and handle objections

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Punjabi, Gujarati, Bengali, Marathi, Malayalam, Tamil, Telugu, Kannada, Hindi, English

Compensation

The salary for this role is ₹20,000 – ₹23,000 per month.

Job details

• Job location: Whitefield, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time

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