Education Counsellor

Gms Services wants to bring on an Education Counsellor for its Mayapuri, Delhi team. You can earn up to ₹35,000/month. There are 20 open positions.

Note from the employer

Recognising Student'S Ability, Helping In Reducing Stress, Identifying Problems And Finds Suitable Solutions, Directs Students To Choose Career Path. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, International | Languages : English

Pay and perks

You will be paid ₹20,000 – ₹35,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, International, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, International
• Languages: English
• You are polite and calm under pressure

Position details

• Job location: Mayapuri, Delhi, Delhi
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 20
• Job type: Full time
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Gms Services.