International Customer Support Exec...

Join GMS Services as an International Customer Support Exec... in Sitapura, Jaipur. Great for first-time job seekers. There are 10 open positions. You can earn up to ₹29,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : English

Salary and benefits

You will be paid ₹21,000 – ₹29,000 per month.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English
• Someone calm under pressure and patient

Roles and responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Sitapura, Jaipur, Rajasthan
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10

Interested? Apply now on BetterJobs with your resume — GMS Services reviews applications regularly.