International Customer Support

GMS Services is hiring an International Customer Support in Silk Board, Bengaluru. The pay goes up to ₹28,000/month. The team is filling 20 vacancies. Great for first-time job seekers.

Note from the employer

Handle Customer Queries Through Calls/Chat, Provide Accurate Information, Resolve Customer Issues, Maintain Professional Communication In English & Hindi, Update Customer Records, And Ensure Customer Satisfaction. Candidates Should Be Comfortable With Rotational Shifts And 6 Days Working. Type : International, Inbound | Languages : Hindi, English

Key responsibilities

Here is what a typical day looks like:

• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy.

What you get

Salary: ₹21,000 – ₹28,000 per month, based on skills and experience.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound, International
• Good English
• Freshers can apply
• Type: International, Inbound
• Languages: Hindi, English

Position details

• Location: Silk Board, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Job type: Full time
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — GMS Services reviews applications regularly.