International Voice Process Agent

Start your next role as an International Voice Process Agent with Gms Services in Sector 135 - Noida, Delhi. You can earn up to ₹34,000/month. 20 candidates will be hired for this role.

Employer’s description

Min 6 Months Experience In International Voice Process, 5 Days Working, 2 Days Rotational Offs, Both Side Cabs. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

What you get

Salary: ₹30,000 – ₹34,000 per month, based on skills and experience.

What the job involves

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Inbound and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English
• You are polite and patient

Job at a glance

• Location: Sector 135 - Noida, Delhi, Delhi
• Openings: 20
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based

Click Apply to send your profile to Gms Services. It takes less than a minute.