Senior Telesales Associate

A new Senior Telesales Associate role is open at Gms Services, GS Road, Guwahati. The team is filling 10 vacancies. Salary is up to ₹25,000/month.

In the employer’s words

Hdfc On Roll , Average English , Strong Assamese, Good Communication Skills, 1 Year Experience In Bpo. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound, Outbound | Languages : English

Who can apply

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: English, Inbound, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound, Outbound
• Languages: English

Salary

You will be paid ₹15,000 – ₹25,000 per month.

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Position details

• Work location: GS Road, Guwahati, Assam
• Employment type: Full time
• Openings: 10
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Gms Services reviews applications regularly.