Telecaller

Gnk E Services Private Limited is hiring a Telecaller in Topsia, Kolkata. Salary is up to ₹15,000/month. The team is filling 10 vacancies.

Employer’s description

Minimum 1 Year Experience In Telesales With Good Communication Skills. Fluency In Regional Language Is Mandatory. Female Candidates Preferred. 1 - 2 Years Experience Compulsory.

Salary and benefits

The salary for this role is ₹10,000 – ₹15,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Hindi and English, Complaint handling, Active listening and Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and customer-first

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Quick facts

• Job location: Topsia, Kolkata, West Bengal
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Gnk E Services Private Limited.