Telecaller

Goal MBBS Counselling is looking for a Telecaller to join its team in Vasundhara Sector 2B - Ghaziabad, Delhi. No experience? You can still apply. You can earn up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

The salary for this role is ₹8,000 – ₹12,000 per month.

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Hindi and English, Typing speed, Active listening, Complaint handling
• Basic English
• Freshers can apply
• A calm under pressure, patient attitude

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Job at a glance

• Work location: Vasundhara Sector 2B - Ghaziabad, Delhi, Delhi
• Work type: On-site
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Goal MBBS Counselling.