Process Executive

A new Process Executive role is open at Goalcryst India Private Limited, Jayanagar, Bengaluru. 10 candidates will be hired for this role. Salary is up to ₹18,000/month.

In the employer’s words

Make Outbound Calls To Potential Customers With A Focus On Fund Raising, Following The Provided Script And Guidelines. Present Products/Services In A Persuasive And Informative Manner. Meet Or Exceed Daily/Weekly/Monthly Sales Targets And Key Performance Indicators (Kpis) Set By The Company. Build And Maintain Positive Relationship. Type : Outbound | Languages : Telugu, Kannada, English

Your responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Compensation

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Kannada, Outbound, Telugu
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Telugu, Kannada, English
• A calm under pressure, patient attitude

Job details

• Work location: Jayanagar, Bengaluru, Karnataka
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 10
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Ready to start? Upload your resume and apply to Goalcryst India Private Limited today.