International Voice Process Agent

Goatpro Leads Private Limited wants to bring on an International Voice Process Agent for its Sector 63 - Noida, Delhi team. The team is filling 20 vacancies. Great for first-time job seekers. Salary is up to ₹25,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Sales | Languages : Hindi, English

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Hindi, International, Sales
• Good English
• Freshers can apply
• Type: International, Sales
• Languages: Hindi, English
• You are polite and customer-first

Compensation

Compensation: ₹16,000 – ₹25,000 per month.

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Sector 63 - Noida, Delhi, Delhi
• Openings: 20
• Shift: 7:30 pm - 4:30 am PM | Monday to Friday
• Interview: Telephonic Interview
• Employment type: Full time
• Work mode: On-site

Ready to start? Upload your resume and apply to Goatpro Leads Private Limited today.