Telecaller

Godda Associates is looking for a Telecaller to join its team in Jhotwara, Jaipur. There are 5 open positions. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What you get

Compensation: ₹12,000 – ₹15,000 per month.

Your responsibilities

• Meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Hindi and English, Complaint handling, CRM tools, Verbal communication
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and polite

Job details

• Job location: Jhotwara, Jaipur, Rajasthan
• Vacancies: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time

Ready to start? Upload your resume and apply to Godda Associates today.