Telecaller

Join Goglo Esthetics as a Telecaller in Ameerpet, Hyderabad. 2 candidates will be hired for this role. You can earn up to ₹18,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Key responsibilities

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Salary and benefits

The salary for this role is ₹16,000 – ₹18,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Skills: Hindi and English, Complaint handling, Active listening, Typing speed
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• A polite, calm under pressure attitude

Position details

• Work location: Ameerpet, Hyderabad, Telangana
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Job type: Full time

Apply today and take the next step in your career with Goglo Esthetics.