Study Visa Counselor

Going Abroad Services has an opening for a Study Visa Counselor based in Sector-34, Chandigarh. Salary is up to ₹30,000/month. Freshers can apply. The team is filling 3 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : English, Hindi

Salary

Compensation: ₹12,000 – ₹30,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Languages: English, Hindi
• Someone calm under pressure and customer-first

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Sector-34, Chandigarh, Chandigarh
• Work mode: Work from office
• Openings: 3
• Employment type: Full time
• Shift: 10:00 AM - 5 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Going Abroad Services.